Privacy Policy
Last updated: December 2025
We respect your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, store, and protect your data in accordance with Australian Privacy Principles (APPs).
Information We Collect
We collect personal information you provide directly when you:
- Create an account or place an order
- Subscribe to our newsletter
- Contact us with questions or feedback
- Participate in promotions or surveys
- Enter a subscription or recurring billing plan
Information may include your name, email, address, phone number, order history, and payment details (processed securely by Shopify).
How We Use Your Information
We use your information to:
- Process and fulfil orders
- Send order confirmations and shipping updates
- Respond to your messages and support requests
- Send marketing communications (with your consent)
- Improve our products, website, and customer experience
- Manage subscriptions and account preferences
- Comply with legal obligations
Information Sharing
We do not sell or rent your personal information.
We may share limited data with trusted third parties only when necessary, such as:
- Shipping carriers
- Payment processors
- Email and marketing platforms (e.g., Klaviyo, Mailchimp)
- Shopify and its associated services
All partners are required to protect your data and use it only for agreed operational purposes.
Data Storage & Security
Our store is hosted on Shopify, which securely stores your data on servers located internationally (including the United States and Canada).
We use administrative, technical, and physical safeguards to protect your information.
Cookies & Tracking
We use cookies and analytics tools (Shopify, Google, Meta) to:
- Improve website performance
- Understand browsing behaviour
- Support advertising and personalisation
You may disable cookies in your browser settings.
Your Rights
You may request at any time to:
- Access personal information we hold about you
- Correct inaccuracies
- Request deletion of your data
- Opt out of marketing emails (unsubscribe links provided)
- Lodge a privacy complaint with us or the OAIC
Contact OAIC: https://www.oaic.gov.au/
Contact Us
For privacy questions, please contact: hello@mydailygut.com.au